DELIVERY
BF TECH – international equipment producer which works on 5 continents and 63+ countries for today! 🌐
FAQ
What is a delivery time?
The delivery time is always different, it could be 5 days or 5 weeks, it all depends on the type of delivery selected, the product you want to buy and its availability in our warehouse. We always provide several options for customers to choose from, so that they can understand which will be the most optimal for them
Can I order premium ice equipment from BF TECH to my country?
If needed we can ship any of our equipment to the requested country by truck, by sea, or by plane. We always try to give not only good and reliable machines to our customers but the best help in delivery all over the world.
How will my premium ice equipment be shipped?
In this section you will find 3 categories of possible shipments to 190+ countries around the world – we ship premium ice equipment from BF TECH, both from our factory and from our local distributors using truck transportation, sea containers, or cargo planes.
How quickly will my equipment from BF TECH be delivered?
The speed of delivery of premium ice equipment always depends on the chosen delivery method and its cost. Of course, there are delivery options that are fast and expensive, or slow and cheap, but BF TECH always looks for the best option for our customers so that their orders are delivered as quickly as possible and at the cheapest cost.
Are there any additional fees or import taxes I should be aware of?
Possibly. While BF TECH strives to offer competitive shipping costs, please note that customs duties, import taxes, or other fees may apply depending on your country’s regulations. We recommend checking with your local customs office for further details. Our team can also provide guidance on documentation to help ensure a smooth clearance process.
What documentation will accompany my shipment?
We provide all necessary documents. Each shipment comes with a complete set of export and import documents, including an invoice, packing list, certificate of origin, and any other paperwork required by your country. Should you need any additional documentation for local regulations, simply let us know.
What measures are in place if my equipment is damaged during transit?
We take great care in packaging and insure all shipments. Our equipment is securely packaged to withstand long-distance transit. In addition, all shipments are insured to protect against any damage during transportation. If your equipment does arrive damaged, please contact our customer support immediately so we can help initiate a claim and arrange for repair or replacement as needed.
Do you provide installation or on-site setup support after delivery?
Yes, installation assistance is available. We understand that setting up industrial ice production equipment can be complex. BF TECH offers installation support through our expert teams or local partners. Whether you need remote guidance or on-site service, contact us to discuss the support package that best fits your needs.
Can you ship to remote or hard-to-reach areas?
Yes, we aim to reach over 190 countries worldwide. Our global network allows us to deliver premium ice equipment to most locations, including remote areas. In cases where the destination poses logistical challenges, our team will work with you to determine the most efficient and cost-effective shipping solution.
